• Rudolf Wagner

    Administrator
    27/06/2020 at 13:27

    Yes, we are testing a new more compact way to present single downloads in the shop and I forgot to set the test products on “private”. Thanks for pointing that out and preventing curious people to buy them 😉

  • John Behle

    Member
    01/07/2020 at 04:38

    You’re welcome.   Just ran into another issue.

    Had searched for a way to change my account from monthly to annual and couldn’t find it.  (might be a good option to add).   So, I just decided to try and do it through a donation and got the following error message twice.

    Error: No such PaymentMethod: pm_1GzwbTLyXkL8xusLQT6pt7tK; OAuth key or Stripe-Account header was used but API request was provided with a platform-owned payment method ID. Please ensure that the provided payment method matches the specified account.

    Doesn’t make sense.  Card is good and I just used it for downloads and another CD.  Might possibly be because previous donations were by PayPal?  Which is fine.  I’ll go back and try PayPal a little later.  I had originally set it up by PayPal but then changed the payment method to credit card.  Possibly something to do with that.

     

  • John Behle

    Member
    01/07/2020 at 05:06

    Tried switching to PayPal with the same result.  Here is the message.

    Error: No such PaymentMethod: pm_1GzwfULyXkL8xusLQrgDDFXu; OAuth key or Stripe-Account header was used but API request was provided with a platform-owned payment method ID. Please ensure that the provided payment method matches the specified account.

  • Jung Roe

    Member
    01/07/2020 at 06:16

    I seem to have encountered the same issue with the donation.

  • Rudolf Wagner

    Administrator
    01/07/2020 at 11:32

    Thanks, I’ll have a look.

  • Rudolf Wagner

    Administrator
    02/07/2020 at 12:50

    Re: Donations
    @John Behle
    @Jung Roe
    I updated the donation plugin. Hope it works now.

    Re: Switching the MLT Club Subscription to yearly
    @John Behle
    About half a year ago we changed the subscription from a single product to a variable product with monthly or yearly subscription plan.

    You cannot switch between these two product types but just within the variable product. We should have chosen the variable product type from the start even with just using one membership level but didn’t know better at that time. In order to being able to switch the membership subscription plans please just cancel the subscription and buy a new one.

  • John Behle

    Member
    02/07/2020 at 13:33

    Thanks Rudi.  I appreciate the info and explanation.

  • Jung Roe

    Member
    02/07/2020 at 20:44

    Hi Rudolf.  It worked OK for me.  Thanks!

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